Our Infrastructure

Level (3) Data Centre

Our servers are housed in the Level (3) Gateway Data Centre in London. This Data Centre is designed to avoid any single point of failure in connectivity, power or climate control. In a hosting environment that best assures your server availability, you will benefit from UPS (Uninterruptible Power Supplies), standby generators, fire suppression systems, 24.7.365 security and 99.99% network uptime guarantee.

Connectivity

We have multiple 100Mbs connections to the Internet from different Tier1 backbone providers and have the ability to scale easily to meet any future demand.

Our Internal ISP network runs over 100Mbs switched Ethernet using Cisco Catalyst XL switches connected to the Level (3) backbone via Cisco routers.

Level (3) has strong peering relationships in-house with the following Tier1 Telco's: BT, MCI WorldCom, Colt and more.

Physical Security

The Data Centre has multiple security levels to ensure no unauthorised access. All perimeter doors are alarmed and authorised personnel are required to have a validated palm-scan to enter. The access control system supports monitoring and logging of all entryways and all access records are stored.

Photo ID Card with PIN
Authorised personnel have a personal Photo ID card with a PIN in order to access areas where our equipment is installed.

Palm Identification System
The Palm Identification System is linked to the access card system. After swiping your access card, you place your hand in the palm scan area and enter your PIN for final authorisation.

Video Surveillance
Video surveillance cameras are located at points of entry to the server area and other secured areas within the perimeter. Video cameras are constantly monitored and stored.

TeleCity Data Centre

TeleCity is the leading European provider of colocation infrastructure and data centre facilities. Through its network of carrier neutral data centres, it provides co-location, systems engineering and additional value added services to telecommunications businesses, web-centric service providers, and corporate enterprises.

Operating Europe's leading network of data centres, TeleCity's specialist facilities provide the optimum environment to host mission critical Internet, data networking and telecommunications infrastructure, allowing its customers to concentrate on their core business competencies.

TeleCity provides an environment in which business critical applications and services such as security, data and storage protection and monitoring can be developed and maintained for customers while they focus on their own core business.  In addition, TeleCity's carrier neutrality gives customers the option of dedicated Internet connections, an unrivalled choice of carrier, bandwidth service, and network connectivity.

The company has 10 sites in 8 cities across 6 European countries – Amsterdam (2), Dublin, Frankfurt, London (2), Manchester, Munich, Paris and Stockholm.  Three of the sites host the main international Internet exchanges: London LINX, Manchester MaNAP and Amsterdam Ams-IX.  Each TeleCity data centre conforms to the most stringent industry standards for power, cooling, security and disaster recovery.

Based in London, TeleCity has over 200 customers, many of which use its facilities in more than one country.  The company was established in 1998, floated on the London Stock Exchange (TCY.L) in June 2000, raising £80m (net).  In October 2001, TeleCity received additional funding from 3i Group plc, M&G Investment Management Limited and Schroder Investment Management Limited as part of a £15.6m rights issue.

It posted a turnover of £32.6m in the year to December 2001, an increase of 131% on the previous year.  TeleCity employs 265 people, most of whom are dedicated to developing and supporting the services and functionality it offers to customers.